Terms & Conditions
General
AndBloom BV is a boutique webshop dedicated to women aged 40 and over. We offer a carefully curated selection of fashion, beauty products, accessories, jewellery, eyewear, and books. Our collections include dresses, coats, trousers, T-shirts, sunglasses, bags, earrings, necklaces, lipsticks, and inspirational workbooks.
Many items are limited edition and will not be restocked once sold out. We ship worldwide from the Netherlands and maintain transparent policies that reflect our premium brand identity.
These terms apply to all orders placed via www.andbloom.com
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Product Information and Liability
Books
Books sold through AndBloom are published by AndBloom Publishing. The author of The Guide and other titles is Denise Boomkens, founder and owner of AndBloom.
Content is intended for inspiration and self-reflection.
It is not a substitute for professional medical, psychological, financial, or legal advice.
AndBloom accepts no liability for actions or decisions based on the interpretation of book content.
Cosmetics and Beauty Products
All beauty products, including lipsticks, comply with EU and international regulations.
Ingredients may change without prior notice; customers must consult packaging before use.
AndBloom accepts no responsibility for allergic reactions, irritation, or misuse.
Products must be used according to instructions.
Fashion and Accessories
Items are curated and shipped in original condition.
Colours may vary due to screen differences.
Jewellery is not hypoallergenic unless stated otherwise.
Avoid exposure to water, perfume, or cosmetics.
Warranty and Quality
All items are quality checked before shipment. If defective or incorrect, contact us within 7 days of delivery.
Solutions may include replacement (if available) or refund. Return shipping costs will be reimbursed in such cases. A statutory 2-year warranty for manufacturing defects applies within the EU. Damage from misuse, accidents, wear & tear, or poor maintenance is not covered. Eyewear and jewellery defects under normal use may be repaired or replaced where possible.
Returns & Exchanges
Items can be returned within 14 days of receipt.
Conditions: unused, unworn, unwashed, with labels and packaging intact.
Non-returnable items: sale items, opened cosmetics, lingerie, swimwear, personalised items, and used beauty products.
Books are returnable only if brand new, unread, and undamaged.
Exchanges are not available; place a new order after return processing.
Return costs are the customer’s responsibility, unless defective or wrong item.
See also our Return Policy
Shipping Information
Orders usually ship within 5 working days.
Estimated delivery times after dispatch:
Netherlands: 2–3 working days:
EU: 3–7 working days
Non-EU: 5–10 working days
All shipments include tracking and insurance.
We offer standard and express shipping via trusted couriers including PostNL, DHL, DPD, UPS, and FedEx.
Shipping costs are shown at checkout; free shipping may apply above certain order values.
Import duties, VAT, and customs fees outside the EU are the customer’s responsibility.
Delivery times are estimates; delays from couriers or customs are beyond our control. Customers will be informed in case of known delays.
Limited Editions & Stock
Many AndBloom products are limited edition or seasonal. Once sold out, they will not be restocked.
We advise contacting customer service for availability, sizing, or fit advice.
Payment
Orders are confirmed only after successful payment.
Accepted payment methods include iDEAL, credit card, PayPal, Klarna, and other secure providers (varies per region).
Prices are shown in local currency where available, including VAT where applicable.
Any additional customs duties or taxes outside the EU are the responsibility of the customer.
Privacy & Data Protection
AndBloom processes personal data in accordance with EU GDPR.
For details on how we handle data, please see our Privacy Policy.
Legal Disclaimer & Liability
Product Display: We strive for accuracy, but colours, sizes, and textures may vary. Images are illustrative.
Availability: If a product becomes unavailable after ordering, you will be offered a refund or alternative.
Use at Own Risk: AndBloom is not liable for misuse of clothing, eyewear, jewellery, cosmetics, or books.
Overmacht (Force Majeure): AndBloom is not responsible for delays or failure of delivery due to unforeseen events such as strikes, natural disasters, or pandemics.
Consumer Rights: Nothing in these terms affects your statutory consumer rights.
Product Range: We may withdraw products, adjust prices, or update these terms at any time without notice.
Governing Law & Jurisdiction
These Terms & Conditions are governed by Dutch law.
Any disputes shall be submitted exclusively to the competent court in The Hague, the Netherlands.
Contact & Customer Service
Customer service is available via our Contact Page. We aim to respond within 24–72 hours.
Questions about orders, delivery, sizing, or products are handled with care and aligned with our brand values.
FAQ
Yes. You may return products within 14 days of receipt if they are unused, unworn, and in original packaging. Exceptions include opened cosmetics, lingerie, swimwear, personalised items, and books that are no longer new.
Yes, Name the Label ships worldwide. Shipping times and costs vary based on location, and international customers can expect reliable service and delivery options.
Yes. You may return products within 14 days of receipt if they are unused, unworn, and in original packaging. Exceptions include opened cosmetics, lingerie, swimwear, personalised items, and books that are no longer new.
Yes. You may return products within 14 days of receipt if they are unused, unworn, and in original packaging. Exceptions include opened cosmetics, lingerie, swimwear, personalised items, and books that are no longer new.
Yes. You may return products within 14 days of receipt if they are unused, unworn, and in original packaging. Exceptions include opened cosmetics, lingerie, swimwear, personalised items, and books that are no longer new.
